The Verbal Communication course will develop students English speaking skills to help
them create good rapport with others and communicate their messages clearly. The course
teaches them techniques to minimise any stress and misunderstanding they may have when
interacting with others and to approach different types of conversation with confidence.

By the end of the course, students will be able to:

✔✔ Interact confidently and build rapport when speaking with others
✔✔ Engage others by speaking expressively
✔✔Articulate their ideas clearly and concisely
✔✔Ask clartifying questions to avoid misunderstandings
✔✔Manage turn-taking effectively
✔✔ Interpret what others are saying and respond appropriately
✔✔Use verbal strategies to turn conflict into cooperation

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